Shipping / Payment

Shipping and Payment


SHIPPING TERMS:

Shipping within Austria:
In processing your order, you can choose between two delivery options:

  • Shipping by mail, through the Austrian mail service, within Austria (standard option)
    Delivery within 1-3 working days
    Shipping costs: 4,90 EUR

    Starting from an order value of 99.- EUR we ship to you for free. Please note that we are not delivering to packing stations.

  • Pickup in our warehouse is at this location: A-2604 Theresienfeld, Austria
    Please contact us to make an appointment for personal pickups:

    Awesome Valley Collectibles
    Kirchenackerweg 1/18
    2604 Theresienfeld
    Austria
    office@awesome-valley.com

Shipping within Europe:

  • Shipping by mail, through the Austrian mail service, to other European countries ZONE1 (standard option)
    Delivery within 3-7 working days, depending of the destination country. 
    Please note, that we are not delivering to packing stations.

    Shipping costs:
    14,00 EUR up to 1,99 kg package weight
    15,90 EUR from 2 kg upwards

    ZONE1: Germany, Belgium, Bulgaria, Denmark, Estonia, Finland, France, Greece, Ireland, Italy, Croatia, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Sweden, Slovakia, Slovenia, Spain, Czech Republic, Hungary, Cyprus

PAYMENT TERMS:

Prices and payment terms
All prices published are given in Euro including VAT. Shipping costs are not included and are shown as a separate item in the basket.

Agreeing to these general terms and conditions, you are also accepting to receive an electronic invoice.

Pre-Order
Some of our products are in high demand. Because of this, we offer you the possibility of pre-ordering them. With a pre-order, clients can reserve their product before the official launch date.

In order to do so, a deposit of 20% of the product price is required. The remaining amount has to be paid once the product is available in our web shop. To make a pre-order please contact us. Instead of following the normal process, please don't put the product in the basket, but contact us via email mentioning the desired product as well as the article number and your contact details (telephone, email, shipping address). We will then send you a confirmation email, describing the next steps and sharing our bank details for transferring the deposit of 20%.

Payment
At our warehouse, only cash payments are accepted.

In our online shop, we accept the following payment methods:

Payment in advance
You are paying the invoice amount via bank transfer to our business bank account: 

Awesome Valle Collectibles
Owner: Alejandro Valle Vera
IBAN: AT45 2026 7020 0013 6925
BIC: WINSATWNXXX

As soon as the amount has arrived in our account, which usually takes 2-4 working days, the products will be shipped.

Credit Card
We accept Mastercard and VISA. Your credit card will be charged when your order is fully processed.

PayPal
You are paying the invoice amount via the online provider PayPal. A PayPal account is required. Please visit the PayPal website for more information about this form of payment.

Instant Payment vía STRIPE Payments
We also offer an instant payment option. Using that payment method, the money transfer works immediately, which is speeding up the order process. You just need to have your IBAN, PIN and TAN codes ready. Via a secured form from Stripe Payments, Stripe Payments is realizing a real time instant payment. The amount is going to be transferred immediately to our bank account. The form of Stripe Payments will open automatically after check out. You will find our bank account data, a reference number and a confirmation that the amount has already been put into our account. Choose your country, enter the bank code and log in in the same way as you would using online banking. Approve your order entering a PIN or TAN. You will receive a payment confirmation immediately.